CHANGE AVERAGE TEAM CULTURE TO EXCEPTIONAL, AND GROW
DARRELL HARDIDIGE
Customer Experience Expert
The good news for our industry is there's plenty of work and projects to realise. Are you positioned to sustain and maximise the opportunity, today and in the future? You can't do it alone. Ask yourself - "Are my employees and subbies aware and on board with the way I want my business run?". If you seek improvements in the reliability, quality of workmanship, communication or culture of your workforce, please don't leave it to chance. Take action and lead the change needed.
Join Darrell Hardidge, partner to Dahlsens, published author, media commentator and one of Australia's leading customer loyalty experts, and learn how to empower your team to deliver 10/10 customer experiences every time.
Hear how to:
- Create the rules of responsibility
- Set the intention to deliver quality
- Understand the 4 steps to achieving 10/10 results
- Live by the 3 principles for optimal leadership
- Create consistency and appreciation across all customer touchpoints
- Define the goal and be a #1 builder
- Stay a #1 builder in the ups and downturns
DATE: Friday 20th November 2020
TIME: 11.00am - 12.00pm
REGISTER FOR THIS WEBINAR
Insite with Dahlsens is an ongoing webinar series tailored for builders who are customers of Dahlsens. We connect you to trusted partners of ours who will share information, expertise and insights to help you know more. No need to travel from your office or home - all you need is a computer or phone and an hour of your time.
LOOK OUT FOR WEBINARS TO HELP YOU SUCCEED IN OUR 2021 CALENDAR, COMING SOON!